Decision details

Customer Services Review

Decision Maker: Executive Member (Customer, Streetscene and Environment)

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


Recommendations approved.


Reasons for recommendation(s):

Approval of the recommendations will enable Customer Services to develop into a shared service with a single operating model, as previously agreed by both councils.


Alternative options considered and rejected:

Alternative options are outlined within the service review report.


Publication date: 12/08/2021

Date of decision: 12/08/2021

Effective from: 20/08/2021

Accompanying Documents: