Issue - meetings

To receive and consider the report of the Director of Change and Delivery.

The Executive Member for Resources presented a report setting out the performance against the delivery of the Corporate Strategy during the second quarter of 2024/25, covering 1 July 2024 to 30 September 2024.

The Executive Member for Economic Development and Public Service Reform and The Executive Member for Homes and Housing were also in attendance to assist the Panel.

The Panel raised the following points and Executive Members responded as follows:

% customers dissatisfied with the Council – do we attempt to go back to the respondents and get more details if possible. The Executive Member for Resources stressed that in future the Council will be reviewing questions and asking for additional details at the first point of contact.

Energy Support Scheme funded by UKSPF – The Executive Member for Economic Development and Public Service Reform indicated that details of a recent presentation by the Home Improvement Team would be circulated to members.

Improving housing standards – The Executive Member for Homes and Housing explained that the initial phase to assess properties in the private rented sector with an energy rating of E or below would be finalised at the end of quarter 3. Once properties were inspected, it was the responsibility of the landlord to ensure their property was an acceptable standard. If necessary, an enforcement notice could be issued so the property cannot re-let until that time, however the council cannot force landlords to bring empty properties back into use.    

Resolved (unanimously):

1.    That the report be noted;

2.    That the following information be provided after the meeting:

i)             % customers dissatisfied with the Council – do we attempt to go back to the respondents and get more details;

ii)            Presentation on the Energy Support Scheme  to be circulated to members.

To receive and consider the report of the Director of Change and Delivery.

To note the report.

Councillor Peter Wilson, Executive Member for Resources, presented the report of the Director of Change and Delivery which set out the performance against the delivery of the Corporate Strategy during the second quarter of 2024/25, covering 1 July to 30 September.

Members noted that overall performance of the Corporate Strategy projects was very good, with three projects (15%) complete and 14 projects (74%) rated green, meaning they were progressing according to schedule. Two projects (11%) had been rated amber which provided an early warning sign of potential delays, and actions plans for these projects were detailed in the report.

Performance of the Corporate Strategy indicators and key service delivery measures continued to be closely monitored, with 92% of Corporate Strategy measures and 100% of key service delivery measures performing on or above target or within the 5% threshold.

Resolved (unanimously)

To note the report.

Reasons for recommendations

To ensure the effective performance monitoring of the Corporate Strategy and safeguard its delivery across 2024/25.

Other options considered and rejected

No other options have been considered or rejected. This is because the report does not present any items for decision.