Issue - meetings

Quarter One Performance Report 2020/21

Meeting: 30/07/2020 - Executive Cabinet (Item 201)

201 Quarter One Performance Report 2020/21 pdf icon PDF 488 KB

To receive and consider the report of the Deputy Chief Executive.


That the report be noted.


Councillor Peter Wilson, Executive Member (Resources), presented the report of the Deputy Chief Executive which sets out the performance against the delivery of the Corporate Strategy and key performance indicators during the first quarter of 2020/21, 1 April to 30 June 2020.


During quarter one the Covid-19 pandemic and associated lockdown has continued. There has been some impact on service delivery as parts of the organisation have been redeployed to co-ordinate the emergency response.  The impact of the Covid-19 crisis will continue to have a significant operational and financial impact on the council, its partners and the communities it serves.


To mitigate the impact of the pandemic as far as possible, the council has developed comprehensive plans to facilitate the recovery of services most impacted by the Covid-19 crisis to ensure our communities, businesses and residents can continue to access our key services and be supported in the recovery from the Covid-19 crisis. 


Additionally, new ways of working have been successfully deployed, with project managers utilising technology, such as remote working. This has ensured that services can continue to be delivered and progress be made under the lockdown restrictions.


For the overall performance of the key projects, there are 6 (46%) of the projects rated as green, and 7 (54%) rated as amber. The projects which have been rated as amber are on the whole due to the impact of Covid-19 on delivery and many have been rescoped to reflect reprofiled timescales going forward to ensure that project activity in quarter two will be realistic and achievable.


Performance of the Corporate Strategy indicators and key service delivery measures is excellent with 80% of Corporate Strategy measures and 100% of key service delivery measures performing on or above target or within the 5% threshold. All projects and indicators performing below target have action plans outlined with measures to improve performance.


Members discussed the need to continue to support residents in using technology to access council services. 


Decision: That the report be noted.


Reasons for Recommendation(s):

To facilitate the on-going analysis and management of the Council’s performance in delivering the Corporate Strategy.


Alternative Options Considered and Rejected: