Issue - meetings

To receive and consider the report of the Director of Governance.

Dawn Highton explained that the report covered work that was carried out from April to October of 2021.

The majority of the work gained an assurance rating of substantial or adequate. Only the review of ‘Primrose Gardens’ was given limited assurance. A full report was provided to all Governance Committee Members that outlined the identified issues, reasons, and actions in place to improve the control environment with time scales. All but one action to be delivered by the end of February 2022.

In response to a request from Members, Dawn understood Primrose Gardens was well run from a resident perspective, identified issues related to repairs and maintenance. There were recommendations in place to review policies in a timely manner with an annual review. Nine points were outstanding, with one to be completed urgently in November 2021.

Appendix B contained performance indicators which highlighted a slight delay with the delivery of the Audit Plan. Recruitment timescales were underestimated. The implementation of management actions had underperformed, but a systematic approach had been implemented with monthly reports delivered to directors. As of October 2021, improvements were tangible.

Decision – The report was noted.