Agenda and draft minutes

Overview and Scrutiny Task Group - Select Move 2021 - Tuesday, 15th March 2022 6.30 pm app available
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Venue: Council Chamber, Town Hall, Microsoft Teams and YouTube

Contact: Matthew Pawlyszyn  Email:


No. Item


Minutes of Meeting Tuesday, 15 February 2022 of Overview and Scrutiny Task Group - Select Move pdf icon PDF 226 KB


Decision: The minutes were approved as a correct record.


Declaration of Interests

Members are reminded of their responsibility to declare any pecuniary interest in respect of matters contained in this agenda.


If you have a pecuniary interest you must withdraw from the meeting. Normally you should leave the room before the business starts to be discussed. You do, however, have the same right to speak as a member of the public and may remain in the room to enable you to exercise that right and then leave immediately. In either case you just not seek to improperly influence a decision on the matter


No interests were declared.


Discussion with Representatives from Housing Partners

Representatives from four of Select Move’s housing partners have been

invited to attend the Task Group.


The Task Group welcomed Ivan Wright and Dean Wall from Jigsaw Homes and Stephen Spencer from Progress.


It was understood that different responsible partners had slightly different time scales to turn around a property. Jigsaw had a target of 24 days, and Progress was 23 days for general needs and 25 days for independent living. The aim was to allocate properties as quickly as possible, although Covid precautions had increased the time required.


Progress had struggled with Covid to ensure that conditions of the property were up to standard before being occupied.


The average void length in the current partnership was 24 days. The time often varied, however, improvements had been noted as the year progressed.


In response to noted concerns with time taken to fill empty properties and banding changes, both Progress and Jigsaw stated that there was no pressure on users to bid on properties. Users were reviewed every 12 months and any changes of circumstances or need would be updated. If a user was inactive for more than 12 months, they would be contacted and if appropriate, the banding would change.


Each member of Select Move had the same definition for ‘local connection’, as well as the same policies of assessment. The majority of properties let in Chorley, were let to Chorley residents, or to those with a connection to Chorley.


For those that lacked digital access, Jigsaw provided extra support, although there was no office located in Chorley, home visits would be made to those that were struggling, although any attempts of assistance would start with the contact centre.


Progress’s head office was in the middle of Leyland, with the loosening of Coronavirus restrictions, more in person support and outreach could be achieved in the office, over the phone or in people’s homes.


Both Progress and Jigsaw believed that mutual exchange was a positive option for tenants, particularly for those wishing to upsize or downsize. For a mutual exchange to take place, both tenants must have resided in their properties for 12 months. Mutual exchanges were not limited to housing provider, nor were there geographical and local connection limitations, the only criteria was that each property met the adequate checks and inspections, and that the exchange was not across general needs and extra care, any designated specific use property would be refused.


Both Progress and Jigsaw would assist residents to mutually exchange and allowed residents to arrange their own through various websites including Facebook.


Mutual exchanges were not counted in the figures and quotes as the process did not free up a property nor did it remove a needed property. 

The process of reviewing the Common Allocation Policy was due to start imminently, and was expected to take months, with full involvement from all partners and external consultants.


Select Move advertised all properties, although other websites were used such as Moving Soon and Rightmove to ensure properties were not left empty longer than needed.


For Jigsaw, the highest demand was general need, and two and three  ...  view the full minutes text for item 17.


Date of Next Meeting

Thursday, 14 April 2022, 6:30pm.


14 April 2022, 6:30pm.