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Venue: Shield Room, Civic Centre, West Paddock, Leyland, PR25 1DH

Contact: Charlotte Lynch  Email:

No. Item


Apologies for Absence




Declarations of Any Interests

Members are reminded of their responsibility to declare any pecuniary interest in respect of matters contained in this agenda.


If you have a pecuniary interest you must withdraw from the meeting. Normally you should leave the room before the business starts to be discussed. You do, however, have the same right to speak as a member of the public and may remain in the room to enable you to exercise that right and then leave immediately. In either case you must not seek to improperly influence a decision on the matter.


There were none.


Minutes of meeting Monday, 2 August 2021 of Shared Services Joint Committee pdf icon PDF 111 KB

To be approved as a correct record for signing by the Chair.


Resolved: (Unanimously)


That the minutes of the previous meeting held on Monday, 2 August 2021 be approved as a correct record subject to the inclusion of Councillor Phil Smith on the attendance list.


Exclusion of Press and Public

To consider the exclusion of the press and public for the following items of business on the ground that it involves the likely disclosure of exempt information as defined in Paragraph 1 of Part 1 of Schedule 12A to the Local Government Act 1972.


By Virtue of Paragraph 1: Information relating to any individual.


The committee discussed how many of the reports presented to recent meetings had been confidential. They asked officers to consider approaches that, in the interests of transparency, present information in the public agenda.


Resolved: (Unanimously)


That the press and public be excluded from the meeting for the following item of business as it contained information relating to any individual as defined in Paragraph 1 of Part 1 of Schedule 12A to the Local Government Act 1972.


Customer Services and Revenue & Benefits Review

Report of the Director of Customer and Digital attached.


Members considered a confidential report of the Director of Customer and Digital which outlined the background, approach and findings of the service review for the Customer Services and Revenues and Benefits departments at both Chorley and South Ribble Borough Councils.


The committee discussed the proposals contained within the report and identified a series of areas where they wished to see additional information, context and adaptations to the proposals. These included more information and context in relation to current performance; proposals for a review of the newly shared service after 12 months; and consideration of the resourcing of the service in the initial period.


It was agreed that the meeting would be adjourned to allow officers to prepare an amended report which took into account the requests made.