Issue - meetings

To consider the report of the Director (Policy and Governance) which was presented at the meeting of the Executive Cabinet on 15 February by the Executive Member (Resources).

The Performance Panel considered a monitoring report from the Director (Policy and Governance) which was presented at the Executive Cabinet on 15 February. 

Cath Hudspith, Performance and Partnerships Manager advised that the report set out performance against the Corporate Strategy and key service delivery measures for the third quarter of 2017/18, 1 October – 31 December 2017. 

Overall, performance of key projects is good, with eleven (78%) of the projects rated as green, complete or closed.  Two (14%) projects are currently rated amber and one (8%) is currently rated red; actions plans for each of these projects are contained within the report. 

Performance of the Corporate Strategy indicators and key service delivery measures is also good.  83% of Corporate Strategy measures are performing on or above target or within the 5% threshold and 80% of key service delivery measures are performing on or above target or within the 5% threshold. Those indicators performing below target have action plans outlined with measures to improve performance.

Members queried whether the Council contracts with Eric Wright Group required that a percentage of local people are employed to deliver the contract.  Cath Hudspith undertook to find out the details of this and report back to Members. 

In response to a query, it was noted that there have been performance issues with Veolia and the missed collection indicator.  Veolia are being monitored, although Members noted that residents sometimes presented the wrong bin. 

Members highlighted the indicator relating to sickness absence, but noted that performance was during the October to December period when sickness absence tends to be higher. 

Cath Hudspith queried if Members had any feedback on the format of the report, Members advised the information is useful. 

Decision - That the report be noted.

Report of the Director (Policy and Governance).

The report was noted.

The Deputy Leader and Executive Member (Resources) presented the report of the Director (Policy and Governance) that set out performance against the delivery of the Corporate Strategy and key performance indicators during the third quarter of 2017/18, 1 October to 31 December 2017.

Overall, performance of key projects was good with eleven (78%) of projects rated as green, completed or closed. Only two (14%) projects were rated amber and one (8%) red; action plans for each of these projects were outlined within the report.

This was the final time that the 2016/17 Corporate Strategy projects would be report to Executive Cabinet although, those projects not yet completed would be would either be carried over for delivery through the 2017/18 Corporate Strategy, be completed in quarter four or be delivered through business as usual activity.

Performance of the Corporate Strategy indicators and key service delivery measures was also good with 835 of corporate strategy measures performing on or above target or within the 5% threshold and 80% of key service delivery measures performing on or above target or within the 5% threshold. Those indicators performing below target had action plans outlined with measures to improve performance.

Members discussed the difficulties in attaining the targets set for number of projected jobs through target interventions or creation through inward investment as despite promotion of the grants available, take up was poor.

There still appeared to be some confusion over bin collection days and actions have been put in place to improve communications.

Sickness absence levels continued to be monitored and Members were confident that the authority was doing all it could to improve on performance.

Decision:

The report was noted.

Reasons for recommendation(s):

To facilitate the on-going analysis and management of the Council’s performance in delivering the Corporate Strategy.

Alternative options considered and rejected:

None.